FAQ

 

1. WHY TWO-X

Q: What the heck *is* Two-X?
 
A: 
Two-X is a set of three battery packs, which form a single massive battery array once they are connected together.  They come pre-wired to install into a Onewheel skateboard and connect to it in place of its original battery. We provide a detailed installation video that can be followed step by step to put it in.
 
The battery cells used are unique to the Two-X system, and out-perform every other known brand of the same chemistry in key metrics critical to the Onewheel.  They make full use of the board's built-in automatic cell balancing circuitry and charge using the stock charger, same as the original.
  
A Onewheel with a Two-X installed will exhibit a profoundly improved performance, for example: Noticeably greater torque, faster acceleration, unprecedented hill climbing ability, reduced tendency to nosedive, and at least 12-16 mile range.

Q: Who can benefit the most from buying a Two-X, considering everything available today?

A: 
Here are the most compatible customers of Two-X:

  1. Anyone who prioritizes nosedive prevention over all else.  You can't beat the Two-X on this front.
  2. People who are looking at paying for a stock battery replacement.  Two-X makes a lot more sense.
  3. People who want their older board to keep up with their XR.
  4. Bargain-ninjas maximizing performance of cheap used V1/Plus boards.
  5. People who prefer the ride dynamics of the Plus over the XR. If you find the XR feels less natural than the Plus, rejoice. Two-X preserves your Plus' awesome Plus-like feel.
  6. Onewheel owners looking to keep their investment relevant longer than one FM product cycle. Give your tired board some steroids.
  7. Gearhead hacker types with a wrench, down to pimp their ride.

That's who we expect would be most interested in the Two-X, and for whom it presents the most obvious immediate value.

Q: How does a Two-X upgraded Onewheel+ compare to a Onewheel XR?

A: the Two-X is gonna be less prone to nosediving than XR. Slightly less range than XR when new, but this should more than reverse as they age. Two-X should last much longer than XR before degrading and needing replacement.

XR has smaller 
protrusions underneath footpads but neither of them truly gets in the way during actual riding. Two-X won't explode when you fold it around an oncoming truck axle - don't try that with XR.  (This actually happened to me)

XR includes the much-discussed world-class FM customer service, and Two-X includes support from Two-X's smart little dedicated team. 

The Two-X is a significant upgrade for owners of the Plus or V1. Seriously, they all should get Two-Xs. People buying a new board, probably easier to get an XR, unless you are insisting on the absolute best in nosedive prevention.

Of course, you're gonna need to have a bit of skillz and attitude to put in a Two-X.  Anyone can unwrap an XR.

Q: I prefer the ride feel of the Plus over the XR.  Does Two-X make a Plus *feel* like an XR?
 
A:  No.  We totally know what you mean, and no, it does not.
 
Although a Two-X does rival an XR in most measurable ways, it still has the basic smooth reliable feel of a Plus.
 
Q: How does an original Onewheel compare to a Onewheel+ or XR when upgraded with Two-X?

A: An original OW with Two-X will have torque similar to an OW+.  It rides with a lot more confidence and is less choppy.

Range-wise, the Two-X upgrade gives an original OW range similar to an XR.
 
The closet is no longer the right place to keep your old Onewheel.  Bring it out and make it awesome again.

Q: Isn't there some kind of easy way to visualize all these comparisons?

A:

Relative Performance Graph

Note for above graphic:   The Nosedive Safety values only account for undervoltage-related nosedives (thus the footpad-nosedive improvements in the later models vs. the V1 are not reflected).  Nosedive risk is integrated across entire discharge curve for each model. 

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2. STORE STUFF AND CUSTOMER RESOURCES

Q: What is the availability of Two-X?

A: We try to keep a healthy amount of units in stock.  In times when we are succeeding at that, then units will ship out within a few days of an order.

When our stock starts getting low then we make a factory order for a new batch of parts, which takes about a month, and then we build up lots of new ones to fill any backlog and replenish our inventory.

Sometimes we get a bunch of orders and run out of units.  Then customers might have to wait a little while to get their stuff.  When this happens, you can bet we are running around trying to get them built as fast as we can. 

Q: Can Two-X ship internationally?

A: Usually.  If your address isn't working in the checkout page, we probably haven't configured the shipping for your area, so message us with your exact address and we can see if we can ship there.

For convoluted reasons, we cannot ship to Hawaii.  Which is lame.

If we can not ship to your area, check out the Stackry service. They will give you a temporary US address for us to use which will forward to you.

Q: Isn't the price kind of expensive?

A: Not compared to a Onewheel.  It's no mystery why that is: The Onewheel is a premium, well-designed product.  So is the Two-X.

Many products consist of parts some respectable DIYer found online and cabled together in a garage.  Two-X is actually engineered to be optimum for its purpose, with a quality level appropriate to the board it's mounted on.  It really works, and we stand behind it diligently.  Without sacrificing any of that, the price you see is the best we could do.

And of course, Two-X contains a butt-load of new high-performance cells, which is something we weren't willing to compromise on. That's a big chunk of money we can't do much about.  That being said, sometimes we do find ways to streamline things so it costs less to make, and when that happens you will see the price drop.

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3. MECHANICAL DESIGN

Q: Will it be possible for me to remove the Two-X upgrade and go back to normal?

A: Yes. The Two-X was designed thoughtfully such that no original functional parts must be permanently modified. This means you can reverse the upgrade process to revert your board back to its stock configuration. If you ever want to for whatever reason.

Q: Why are the additional batteries located under the footpads?

A: 
 Because it's efficient, functional, and looks slick!

Once we decided we wanted a physically larger battery, the question became,   where would we put it?    We considered the fender ... but some feel the fender tames a little bit of the passionate rawness of the onewheel experience. A wall that censors the simple thrill of balancing on a rolling wheel.  This is a little weird, but does kinda make sense.  We should avoid requiring people to add a fender.
 
So we experimented with a few other ideas, including under the footpads.
 
We were very skeptical about putting them under the board, because, obviously, we didn't see them lasting 8 minutes under there unless they're built like a tank.  We taped some batteries under the footpads for a test, and got to work researching how we would create steel armored housings that were light and cheap enough.
 
But the batteries *did* last 8 minutes.  Before we knew it the 8 minutes had become 8 days.  And then, 8 months.  Not only did the batteries survive just fine with only a few scratches on them, but after all these months of riding this way, we noticed with the batteries down there the feel of the ride was improved (see next question).
 
In summary, if your first impression of our housing location is, "that thing wouldn't last 8 minutes under there", we totally understand, and recommend riding one around for 8 months.

Q: How will the additional weight affect my ride?

A:  
When adding weight to a vehicle, where's the best place to put it?  The answer, is: low down.
 
Two-X, exclusively, will lower your board's center of gravity.
 
The stock onewheel's center of gravity is around a couple inches behind and slightly above the center of the wheel. Two-X ends up moving it a bit forward toward the center, and also downward such that it is beneath the axle center. Our understanding of weight in vehicles tells us this should improve the ride, stability, control, and indeed, the safety of the board.
 
The Two-X feels more stable and in-control to ride, and this is part of the reason why.

Q: Are the housings weather resistant?  What if I ride thru a puddle?

A: Yes, they are sealed, so your puddle won't affect them.  It is necessary every few months to inspect the seals, and maintain them.  The more critical concern is to make sure never to get water into your battery box.  The results from this are catastrophic.  All Onewheelers, with Two-X or not, should check their battery box seal.
 
Go read the "Notes on Weatherproofing" section on the Installation page.  You do *not* want any water to get into your battery box.
 
Do research on sealing your board, and be paranoid about riding through water.  We've seen so many examples of boards dying this way

Q: How does the Two-X handle curb drops, curb hops, and other such trickery?

A: When going off a curb, you're going to land on the Two-X housing (unless you're going 19+ mph).  So do it a favor and take your weight off the board right at the moment it hits.  The housing can take it, but can wear out eventually.
 
Climbing curbs: some people use the Two-X to get up curbs. We want to know details.
 
If you're into more destructive stuff like sliding the rails along curbs, or bombing down long flights of stairs, then Two-X is not for you I think.

See the later question about what to do about it if you trash your housings.

Q: OK, let's say I'm *not* trying to grind rails or do skateboard tricks.  But I do ride hard, on and off road on all kinds of terrain.  How will those Two-X housings, being physically under my board, affect my ride?

A: They won't.
 
If it seems like they might run into speed bumps (for example), or otherwise get in your way, don't worry. They don't.
 
While the housings can come into contact with uneven terrain when off-roading, they slip right over it and it's no problem.
  
Go nuts. The under-footpad housing location is only a problem in the imaginations of those who have not tried it.

The most likely way to actually shatter a Two-X housing is by repeatedly dropping off curbs onto them with the rider's full weight, or to wipe out at high speed and have the bad luck to have the Two-X slam directly into a concrete curb at full speed.  Avoid these things.

Q: I managed to crack open, or otherwise trash my housings.  What can I do?

A: Contact our support.  We will swap your f'd up housings for new ones for a reasonable fee that's just enough to cover our time, cost of new housings, and shipping. 

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4. BATTERIES

Q: Are the batteries in the Two-X safe?

A: The Two-X uses Lithium Iron Phosphate (LiFePO) batteries, same chemistry as those that came in the original.
 
LiFePO is widely recognized as the safest Lithium chemistry for electric vehicles.

Q: My original battery doesn’t last like it did when it was new. Will the Two-X upgrade still perform as well?

A: Yes. The Two-X upgrade completely replaces the original pack with brand new batteries. It doesn't matter what condition the original pack is in. You can send your old battery pack to your grandmother for Christmas.

Q: What's so special about the Two-X cells in particular?

A: We scoured the world for LiFePO cell manufacturers and tested samples from dozens of factories.  Compared to an original Onewheel cell, a Two-X cell has measurably improved voltage stability when subjected to the conditions known to increase chances of nosediving.
 
Combine this with the fact that in the Two-X pack you have two of them working together for every one you used to have, and the resulting voltage stability improvement is significant.
 
These cells also have measured about 4% higher charge capacity than the Onewheel cells, (just a tiny bit more). But considering there are twice as many of them, the total increase in your range with Two-X, compared to a new Onewheel, will be 2.08x.  More than double.
 
So that's 2.08x more than a *new* Onewheel.  If your battery is used and/or old then it will have degraded in performance, and your results will be proportionally even better.  For example, when I replaced my 1-yr and 1000-mile old battery for Two-X, I measured the improvement to be 3.14 times better.
 
That's right, my range had gone up by exactly a factor of pi.
 
And sure enough, whereas before I could barely make it straight across town from one end of town to the other, now I can ride a whole complete circle around my town on one charge.
 
Way to go, math.

Q: How does Two-X improve battery calendar life?

A: The Two-X should provide a vastly improved service life compared any other onewheel yet.  This isn't mentioned on our front page because it isn't easy to test this. But here's why we're certain it will last longer:

1) Most significant is related to the fact that the cells degrade as a function of how many charge/discharge cycles they have experienced. Since each cycle with Two-X takes you twice as many miles, your battery lifespan per mile is effectively double.  If the board is used infrequently, then put less weight on this effect.
 
2) LiFePO chemistry is inherently long-lived.  This is no change compared to the original OW+, but represents a significant improvement over the Manganese chemistry used in the XR.
 
3) The motor current in the Two-X will be handled by pairs of cells instead of single cells, and so will the charging current.  The cell pairs share the load, meaning each cell is sitting pretty with only half the work to do.  In batteries as in people, less stress leads to longer life.
 
4) Two-X also shines in this area when compared with other aftermarket battery systems.  It is the only available upgrade that makes full-time use of the cell-balancing circuitry within the board.  This not only keeps the full potential range of the pack accessible, but it reduces the accelerated degradation resulting from packs having unbalanced cells.  

    Q: How does Two-X compare to other aftermarket battery extension solutions?

    A:  Two-X is the only available fully-integrated range extension solution.  That is, it connects in place of your original battery in every way, including cell balancing and thermal management.

    Other systems use separately-charged packs, which often connect to the board's charger port and pose as the charger. You can carry the battery pack on your person with a wire strung up your leg, or alternately attach it to the fender. The external packs are intended to be charged separately with additional equipment.

    These differ from Two-X, which fully integrates in place of your old battery, and thus it is more of an install-and-forget solution.  You don't have to have a fender loaded with top-heavy hardware, or risk smashing up your charging port against a curb.  But it needs to be installed, and costs more. 

    The cool thing is, it's fine if you want to use them both. For example, you can install Two-X for better baseline range for everyday running around or commuting, and then plug in your CnR or Ranger pack when you need even more range for those longer weekend journeys.
      
    Basically, Two-X is more of a permanent, fully integrated upgrade, if you can afford it and can deal with installing it.  But again, it's OK to go ahead and use both.

    Q: Can I connect my original battery to my charging port and get even more range than Two-X alone?

    A: Actually, yes.  You will need to create a long EC3 Female (w/ Male pins) to XLR Female cable, and you're good to go.  You'll also need a short EC3 (same configuration) to Male XLR adapter, so you can recharge the external battery later.
     
    Try to connect the external battery when both are at similar charge levels.  You can find out more details on this via the links in our Community page or ask about it in the forum.

    Q: What other general battery advice can you give me?

    A: The battery cells suffer degradation when they are stored with a full charge for extended periods. This is a minor effect but can add up significantly over time.

    By being smart you can mitigate this effect by running it down to 80% or less before putting it away, whenever you know you’re not going to use it for a while. If you're using the board often, this is not worth worrying about.

    Also, don't be in the habit of always plugging your board in to charge whenever you can.  If there's a bunch of charge left, leave it unplugged instead.  Remember every charge cycle slightly ages and degrades the battery cells.  This was not plausible with the Plus due to its really short range, but with Two-X you won't need to always be charging.

    Lastly, be conscious that batteries perform worse in extreme cold temperatures. LiFePO chemistry is susceptible to this effect.  When it starts approaching down to around freezing level or below, your performance will be noticeably diminished.  Same goes for charging - try to charge where it is at least 45F.

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    5. NOSEDIVING

    Q: What is nosediving?

    A: This refers to an unpleasant Onewheel phenomenon where a fast-moving board tilts forward suddenly such that the front bumper slams into the ground. 

    Nosedives can be the result of general user fails, but here we are going to focus on ones that are the result of the board losing power independent of the user and stalling without warning.  As dangerous as that may sound, this is nonetheless a present design flaw known to affect all Onewheel models: the V1, Plus, and XR.
     
    A Onewheel stall is is not a casual event like it would be with practically any other type of vehicle ... The front of the board violently slams into the ground and the rider is then thrown forward in accordance with the Law.  The Law of Conservation of Momentum.
     
    Inconveniently, nosedives tend to happen specifically when the board is being pushed the hardest, such as, when the rider is cruising along at top speed. They also happen more when the batteries are getting low or old and degraded.

    As you can imagine, this sort of thing can lead to you eating sh!t. You can read all about people’s experiences with nosedives in the major online forums.

    In our opinion, the tendency of the Onewheel to nosedive is its most heinous flaw.  Our goal isn't to whine about it, we still regard the Onewheel as an amazing triumph of an invention.  We just want to fix this issue and keep on riding :)

    Q: What causes nosedives?

    A: There are different types of nosedives.  Most types occur very rarely to experienced riders, and so are less of a concern.  Included in this category are nosedives resulting from open foot sensors, internal hardware or software failures, or when some sensor exceeds a threshold (such as temperature extremes).

    Two-X doesn't attempt to help with these. But they're either too rare to care, or an experienced rider can learn how to avoid them.
     
    But there is another type of nosedive, which strikes without warning, even to many seasoned riders. This is the one the Onewheel community lives in fear of, and the one the Two-X endeavors to prevent.

    We noticed some trends from our own experience, and from subjective accounts of other riders:  Sudden unexplained nosedives tend to happen more often when the board has old or low batteries, and the rider is sustaining a very high speed, accelerating hard, or scaling a slope.  But rarely with full batteries or when going downhill. Reports suggest they affect heavier riders more than light ones, and occur more frequently with lower tire pressure or in really cold temperatures.
     
    We recognized these conditions as the same as those which make batteries struggle. So we did some tests in our lab and verified these nosedives are due to the board demanding so much energy that the batteries fail to maintain their voltage.

    So we engineered a way to help prevent it. Welcome to Two-X.
     
    Q.  How does Two-X help prevent nosedives?

    A: Two-X replaces each original cell with two fresh, matched cells working together, each of which is better than the original.  Thus, it has a lot more ability to dump out current.
     
    Here are data logged by a Two-X customer, showing the current (in red) and voltage (in yellow) of their Two-X as they rode from full to dead:
    Two-X voltage and current
    This guy was riding super hard, as you can tell by the wild current spikes.  But just look how stable the voltage stays.  Well out of range of nosedive territory.
     
    That's what we are offering here.

    Q: Explain what testing you did exactly? And what are the limitations of the Two-X?  Do you even know what you're talking about?

    A: Our lab tests confirmed that we can drop the voltage through loading the motor, and the result appears to be a sudden cutoff below a specific threshold.
     
    First, we took a full-speed running onewheel and mechanically loaded it at increasing levels while monitoring its voltage.  At a certain point, it suddenly stalls.  We had reproduced a nosedive.

    Then, we characterized the current draw while going on rides, pushing the board hard and measuring the max load that put on the battery.  (Onewheeling while monitoring an oscilloscope?  Yeah, we did that.)

    Back in the lab, we took a stock battery within operational state of charge, and introduced an equivalent load, and saw the voltage drop in the same way.

    So, we designed a battery that wouldn't do that.  This was a prototype array which would become the basis for the Two-X design.  When subjected to those conditions, its voltage drops much less, indeed, enough less to keep it out of dangerous nosedive territory.
     
    Keep in mind, just because we couldn't nosedive the Two-X in our tests doesn't mean it's impossible. The board still contains this design flaw, and higher-still loading (than we could produce in our nerdy tests) can still trigger it.
     
    Things that contribute to the loading include: Extreme speed, accelerating hard, steep hills, being heavy, rough terrain, low tire pressure, larger tire, air resistance, or any mechanical friction (worn bearings/motor, etc.). While the Two-X pushes the nosedive chances much lower, it's still possible to nosedive one by increasing any combination of those things by enough (especially when the batteries are low, getting old, or in extreme temperatures).

    The Two-X has over twice the current-sourcing capability of the original.  It thus effortlessly exhibits unprecedented voltage stability even in demanding conditions.  And this does drastically lower the chances of a nosedive.
     
    But we're not daring you to try.  The real goal is for everyone to not break ribs wrists and collarbones.  And we're doing it!  Please be intelligent about that stuff when you ride.  We wish you all the safest riding.

    Q: Please explain footpad-related nosedives?

    A: This is not the jurisdiction of Two-X, but we are including it anyway for riders who may not yet be aware.  Because our M.O. is to stop nosediving.
     
    Foot-sensor nosediving is a very real thing that affects riders who haven't yet been through the process of learning how the foot sensors work.  So, go through that process!  It turns out, that's usually all it takes to effectively eliminate these nosedives for good.
     
    So, what's the connection between footpads and nosediving?:  Basically, the board needs to have a way of detecting when you have bailed, otherwise nothing would stop it from sailing away down the street when you jump off.  So, the Plus has two pressure sensors, one on each side of the front foot pad. The V1 has only one sensor. The sensors are pretty damn flaky, actually, kinda unreliable, which is why the Plus has two of them, for redundancy.  Try turning on your board, then just touch various spots on the front footpad and watch the headlight, you can get a feeling for where they work and where they don't.
     
    While at speed, if ever the left and the right front foot pad sensors both stay un-triggered continuously for a half second, then the board decides that you bailed. And to avoid shooting off down the road by itself, it cuts power.  If in fact you are still on the board, riding, but just have your foot or weight off the sensors somehow ... then you're gonna nosedive.

    Conclusion:  Pay attention when you place your feet when getting on your board.  Back foot?  Doesn't matter at all, you can do yoga with it for all I care.  Front foot?  Just make damn sure that front foot is planted centered sideways across both sensors.

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    6. COMPATIBILITY WITH OTHER PRODUCTS

    Q: What about my bomb-ass hoosier tire?  Will it interfere?

    A: The housings have more clearance than the stock footpads, from the tire.  By a little bit.

    Q: Can the Two-X be installed on a Onewheel XR?

    A: No, the Two-X is specifically for the original Onewheel or Onewheel+, and can not be made to work on an XR.

    Q: Is it true the girl who coded this website and the inventor of the Two-X are totally falling in love?

    A: > Maybe.

     Aw, that is so cute!  It is true you totally ran my onewheel into a disabled homeless crackhead last night ;).

    Q: Will I be able to use other Onewheel add-ons along with the Two-X?

    A: That depends on whether they interfere with each other.  For example, you can use Flight Fins, because they attach up top in an area Two-X doesn't require, but you can't use Float Plates, because they attach underneath the footpads.

    Basically, Two-X wants the area underneath the footpads, and probably is incompatible with other products which attach there.  Products that attach to the outside of the rails are probably OK, just get a good look at the attachment points and the space used to judge whether there are interferences.

    Products that use the charging port should be fine, the Two-X doesn't need that.  Charge-N-Ride setups should work seamlessly with Two-X.  Though you probably won't need to use it as often, just for seriously long trips.

    Q: Will Two-X work with my extra macho Beast Rails?
     
    A: The Two-X beta units were hit and miss, as to whether they might fit on Beast Rails.  But any Two-X unit manufactured after September 2018 will definitely fit.

    Q: Will my board fit in my stand, with Two-X installed?
      
    A: Depends on the stand.  Usually not though.
     
    Fortunately, most stand designs can be easily modified to work perfectly with the Two-X.  Search through the forum, this is a common subject of discussion in there.

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    7. CHARGE-X CABLE

    Q: What is Charge-X?

    A: Charge-X is a simple cable that allows you to combine the current from two chargers (you supply) in order to charge up twice as fast.

    It also contains protection circuitry to ensure your board and your chargers can not be damaged electrically.

    Q: What boards and chargers are the Charge-X compatible with?

    A: 
    It's verified to work fully for V1/Plus Onewheels, with or without the Two-X system installed.  We are still testing to verify XR compatibility.

    Use any charger that works to charge your board, as long as its output is under 4A.  You can use third-party chargers or Future Motion chargers like the one that came with your board.

    Do *not* connect chargers >=4A to a Charge-X cable!

    Here are links to appropriate chargers:  V1/Plus: (stock / aftermarket)    XR: (stock / aftermarket

    Q: What's the status of XR support?

    A:
     The product works, and charges at double rate.  We just haven't had the opportunity to conduct exhaustive tests yet.  Will update here once we have more complete results.

    Q: Is it bad for my battery to charge this fast?

    A: 
    The faster you charge, the more degradation is experienced by the cells.  Normal charge rates are just low enough to keep this effect to a minimum.

    If using this on a board upgraded with the Two-X Upgrade Kit, or an XR, this is less of a concern due to the parallel cell arrangement.  Basically the cells are only going to see half of the total charge current, which is a comfortable amount.

    If using on a V1 or Plus with the stock battery, the 7+ amps is a decently high charge rate.  Those cells are rated to fast charge up to 10A before the degradation cost is considered unacceptable.

    A responsible use case for V1 or Plus boards with the stock battery would be to just use Charge-X occasionally, when you're in a hurry.

    Q: When I'm fast charging with Charge-X the cable ends heat up. What's up with that?

    A: The metal connector housings of the Charge-X serve as heat sinks for the active circuitry located within them. They can get pretty warm during charging - this is good and means they are sinking heat effectively.  Just make sure the connector ends stay exposed to open air.

    Q: Why should I buy this from you when I can wire up an XLR splitter myself?

    A: The Charge-X is the result of a bit of engineering.  It protects the chargers from each other and the board from being damaged by all that power.  I pity the fool who tries to just splice two chargers together into his board!

    Q: Why is the Charge-X claim to charge a Plus in 20 minutes any improvement over the 20 minute charge time advertised by FM?   

    A: 
    Because the charge time for a Plus is actually double what is advertised.

    Q: I disconnected my Charge-X while it was fast-charging (both lights went red -> green), but then when I reconnected it, it wouldn't fully resume charging (one or both lights stayed green).  Explain this!

    A: 
    Directly after the battery has been fast-charging, it's going to have an artificially boosted voltage level for a few minutes until it settles back down.  If you plug the charger back in during this time then the charger can detect this high voltage and thinks the battery is full, and thus, it doesn't charge.  Just give it a minute and try again (or leave it plugged in and wait).

    Q: Doesn't the presence of Charge-X's protection circuitry reduce the top capacity it can charge up to?

    A: With our design, the difference in the top charge level is negligible (under 0.5% less).  If this bothers you, then consider the fact that this in turn will extend the service life of your battery (albeit also by a negligible amount ;)

    Cell-balanced charging functions normally using Charge-X.

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    8. MOBILE APP

    Q: Does the Two-X properly report its status in the app (temperature, odometer, voltage, cell voltages, range, gauge)?

    A: Yes, yes, yes, yes*, sort of, and no :) Read on ...

    Temperature: Is a determined value based on readings from sensors on the main pack as well as both satellite packs.

    Odometer: Functions normally.  Trip lengths will come out correct.

    Voltage: Also correct.

    Cell voltages: These are also accurate, though each of the readings now applies to two cells instead of one.  * Except, FM took the cell voltage reporting out of their app, but some third-party apps will still show them tho).

    Gauge: Unfortunately the stock fuel gauge doesn't seem to be able to adjust its concept of your battery capacity.  Which means it can't adjust to a change in capacity like the Two-X brings.
     
    When you charge up to full, the app will accurately show 100% remaining. But as you use it up, the percent will drop twice as fast as it should. So at some point it will hit bottom, or 1%, when you really have at least another 50% left.  Beyond that it just stays there at 1%, being quite uninformative.
     
    See question below about reading your voltage. Once you get good at this you can get by just fine.
      
    Range: Similar issues to the gauge. The app thinks you have a much less gutsy battery than you have now.  So it predicts you have half the remaining range than you really do. You simply will have to mentally multiply this number. What will you multiply it by? (Hint: Two-X) 
     
    Q: Will there be a Two-X app?
     
    A: We are working with the developers of an existing third-party onewheel app to provide an option to accurately show the range with a Two-X installed.

    In the meantime, remaining battery life may be estimated by monitoring the overall pack voltage as it discharges.  The voltage number must be linearized to give an accurate percentage.  More on this later.

    Q: How can I use my battery voltage as a fuel gauge?
     
    A: Get good at this, and you can know how much battery you have left even when the fuel gauge isn't accurate.

    Become familiar with the following graph.  Use the red line to estimate charge remaining based on your battery voltage.
     
    Voltage Discharge Curve
    The blue line is what the voltage really looks like during a ride.  Not as clean.
     
    But you can see that most of the curve is basically a straight shallow slope. Which means for a reading to be useful it has to be fairly accurate.
     
    The battery voltage jumps around all over the place in response to how much current it is putting out.  So to get a reading you can use it's good to minimize that effect.  Try slowing to a constant 3MPH or so for 5 seconds before taking each reading.
     
    Note the stark non-linearities at the very start and the last quarter of the scale. In particular, as the batteries approach dead, notice how the voltage drops at an ever-increasing rate.  This makes it pretty easy to tell how close you are to the end by taking regular readings and noticing how fast it's dropping.
     
    A rule of thumb is, once the level drops below 50V during a ride, then you're going to be on that final descent and it's time to think about where you're going to plug in.  After some practice this method serves well to know your battery remaining.

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    9. GENERAL

    Q: What's next for Two-X?
     
    A: We have a sizeable list of clever new ideas up our sleeve.  At least one of them is actively being productized at the moment, though we have not announced anything yet.
     
    Q: How do I take my Two-X upgraded Onewheel on a plane?

    A: The rules on this are not super clear, but this is a very common subject discussed in the online forums.  Check it out.
     
    Where people may recommend to remove the stock battery and pack it differently, with Two-X you would remove the battery box plus satellite packs assembly instead.

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